Shenqingjie is a self-operated online platform providing whole-home deep cleaning services. We aim to provide clear service information, straightforward booking arrangements and responsive customer support for customers in Europe and the United States.
If you have any questions regarding our cleaning services, booking arrangements, deposits, service requirements, cancellations, refunds or other matters relating to an order, please contact us using the details below. We will review your enquiry and respond as soon as reasonably practicable.
Contact Information
Business Name: xxx
Brand: Shenqingjie
Email: cleaning@shenqingjie.com
Address: xxx
Telephone: xxx
Website: www.shenqingjie.com
Service and Booking Enquiries
Before making a booking, customers should carefully review the relevant service description, applicable terms and booking information. Customers are responsible for providing accurate information necessary for arranging the requested cleaning service, including the service address, property type, requested service and any relevant access or service requirements.
Deposit Notice
Any price displayed on this website is a booking deposit only and is not necessarily the total price of the cleaning service. The applicable service scope, requirements and any remaining service fee will be confirmed in accordance with the selected service and the information provided during the booking process.
Customers should not regard the displayed deposit amount as the complete cost of the service unless the relevant service page expressly states otherwise.
Customer Support
We aim to communicate clearly and professionally with customers throughout the booking process. If an issue arises concerning a booking or service, customers should contact us promptly so that the matter can be reviewed and addressed in accordance with the applicable terms and consumer protection requirements.
Nothing on this page is intended to exclude or restrict any mandatory rights or protections that apply to consumers under applicable law.
Website Information
All images displayed on our homepage and service pages are original materials or materials used lawfully and without known copyright restrictions.
We reserve the right to update service information, booking procedures and website content where reasonably necessary. Any material terms applicable to a customer’s booking will be presented before the relevant transaction is completed.
For questions regarding a specific booking, please contact us at cleaning@shenqingjie.com and include your booking details where applicable.